Bobcat Dental puts your mind at ease
Our Commitment to New Patients
Bobcat Dental is prepared to earn the trust and respect of your entire family. Our goal is to make going to the dentist a pleasant experience from the first smile at the front desk to the last bit of paperwork. We specialize in making your family’s smiles as healthy and affordable as possible, now and for the future.
Before Your First Visit
Quality dental care starts with an in-depth understanding of each patient. In order to provide us with the accurate information we need to serve you, please print and complete this new patient kit at home so that you can easily refer to your records if needed. It includes:
- our Patient Information Form,
- Medical History Form,
- Dental History Form,
- HIPAA Consent Form
- and our Patient Financial Policy Form.
If you’re unable to complete these forms ahead of time, please arrive at least 15 minutes before your scheduled appointment to allow time to complete these required documents. If you have dental insurance, be sure to bring your current provider information as well to ensure that we have everything we need to get started.
The forms above are in the common PDF format, which requires the free Adobe Acrobat Reader software. If you don’t have it, or if you need to update your copy, you can download the latest version for Windows or Mac OS here.
Typical New Patient Questions
What types of insurance do you accept?
We accept any insurance that allows patients to go to any dentist they choose. Bobcat Dental is proud to be an in-network provider for Celina ISD, as well as a number of plans including Aetna, Cigna, MetLife, Delta Dental and United Concordia. Please call Bobcat Dental for our most current in-network designations. The only insurance plans we do not accept are those in which you are assigned to a particular doctor or dental clinic. Those are considered DMO programs, and Bobcat Dental does not participate.
What if I’m uninsured?
Even with our patients who do not have dental insurance, our fees are generally affordable and less than the average of other area practices. We are sensitive to our patients’ financial constraints as well as their dental needs, and we will be happy to work with you to recommend a plan of action for your care.
How long does a normal check-up and cleaning take?
A normal check-up, X-rays and cleaning takes only one hour for patients age 14 and older. For those 13 and under, appointments typically take 30 minutes.
What other kinds of services do you offer?
Since we specialize in both family and cosmetic dentistry, Bobcat Dental is a bit like one-stop shopping. We can schedule parents and children at the same time, which makes things easier for busy families. We also have alliances with dentists who have decades of experience performing such procedures as root canals and wisdom tooth extractions—so there’s no need to travel to a different location for these procedures. Check our Services section for a more complete list of our offerings.
Can I make an appointment for a time or day you’re not normally open?
Appointments outside of our normal business hours are offered on an emergency basis only.
I’m anxious about going to the dentist. What can you do to help?
First, we’ll listen to you to find out what you dislike about coming to the dentist. Once we know what triggers your anxiety, we can offer various options designed to make the experience more comfortable for you. Nitrous oxide (laughing gas) is often helpful during cleanings or other routine treatments. We also offer conscious sedation dentistry, which involves a small dose of medication prior to treatment. This allows patients to basically sleep through the appointment, without experiencing fear or anxiety. If your anxiety is based on financial circumstances rather than fear, we also offer programs that can help. We can also work with you to spread out your services to make the most of your insurance benefits.
Do you require payment at the time of service?
We file insurance on all services rendered for our patients. If your service is covered at 100 percent, you will not incur a charge. If your visit involves a treatment that is not completely covered, we require payment of your part in full upon completion of the service—whether it takes only one visit or several.
What type of financing options do you offer?
Most of our patients qualify for CareCredit—a third-party credit option that gives patients the flexibility to borrow the money they need to have their dental work done, then repay it over 12 months at no interest. Learn more at carecredit.com.
What forms of payment do you accept?
We accept CareCredit, cash, check (no temporary checks), American Express, Discover, Visa and MasterCard (including debit cards linked to health savings accounts).
Can I get a quote before we do any major work?
Upon examination of any dental problems, Bobcat Dental will provide a full treatment plan with recommended services listed in order of priority. The treatment plan will show the total cost—and if you have any insurance benefits, we can estimate how much you will likely pay out of pocket. We do also explain that these figures are estimates, not necessarily final charges, and are subject to your insurance company's final decision.